Zamflow

AI Automation for Your Zammad Helpdesk

Save hours every week with auto‑tagging, smart reply suggestions, and GDPR‑friendly knowledge‑base learning. Bring enterprise‑level AI to your self‑hosted Zammad.

Limited beta spots for the first 20 teams.

Learn from your past tickets

Zamflow analyzes your historical Zammad tickets to automatically learn common issues and craft context‑aware suggestions.

Connect your knowledge base

Integrate Confluence, Notion, or your internal FAQ. Zamflow uses your own documentation to propose precise answers.

Privacy first

All processing and storage happen on EU servers or within your own instance—no data leaves your control.

Built for Support Teams that Care About Privacy and Productivity

Automated tagging & categorization
AI‑powered reply suggestions
Custom workflows (n8n integration)
Self‑hosted or SaaS

Join our early access program and transform how your support team handles tickets. Limited spots available for the first 20 teams to get exclusive access to our AI-powered automation platform.

Coming Pricing

Simple, transparent pricing designed for teams of all sizes

Basic

Perfect for small, privacy‑aware teams starting with AI automation.

Flat price, no per‑agent limits.

49€/month

✅ Includes:

  • Up to 2 000 tickets/month
  • Auto‑tagging and topic classification
  • Smart ticket summaries
  • Sentiment detection + priority scoring
  • GDPR‑compliant EU hosting
  • Email support
Most Popular

Pro

For growing teams who want deeper AI insights and customization.

99€/month

✅ Includes everything in Basic, plus:

  • Up to 10 000 tickets/month
  • AI reply suggestions
  • Knowledge‑base learning (connect PDFs, Notion, internal FAQ)
  • Basic workflow automation
  • Support via Email + Zoom

Enterprise

For organizations needing full control, compliance, and scalability.

299€/month

✅ Includes everything in Pro, plus:

  • Unlimited agents & tickets
  • Custom AI workflows / private models
  • Self‑hosted or on‑prem deployment
  • Bring‑Your‑Own‑Model (BYOM) support (OpenAI, Mistral, Llama)
  • Priority support & SLA
  • Dedicated onboarding

Join the Beta!

Be the first to know when our platform launches. Our platform is currently in beta and we are only accepting a limited number of users.