Vendor Terms

Vendor Terms and Conditions - ZAMFlow These terms govern vendor and business use of the ZAMFlow WhatsApp CRM & Business Automation Platform. 1. Vendor Registration Vendors must register using accurate and complete business and contact information. ZAMFlow reserves the right to verify submitted information and may request additional information where necessary. 2. WhatsApp and Meta Compliance Vendors must comply with all applicable WhatsApp Business Platform policies, Meta terms and policies, and applicable laws and regulations. Message templates and business messaging must follow the applicable approval and messaging requirements of WhatsApp and Meta. 3. Message Usage Message limits, quotas, and usage allowances depend on the vendor's selected subscription plan. Unused message quotas do not carry forward unless expressly stated otherwise. Message delivery may depend on WhatsApp, Meta, internet connectivity, and other third-party infrastructure. 4. API Usage API access and usage limits are determined by the selected subscription plan. Rate limits and technical restrictions may apply. Vendors are responsible for keeping API keys, access tokens, passwords, and other credentials confidential. Credentials must not be shared with unauthorized persons. 5. Data Handling and Customer Consent Vendors are responsible for obtaining appropriate consent and permissions before collecting, storing, or communicating with customer contacts through ZAMFlow. Vendors must comply with applicable privacy and data protection laws and must not use ZAMFlow to send unlawful, fraudulent, abusive, or unauthorized communications. 6. Billing and Charges Subscription fees are charged according to the selected ZAMFlow plan. Applicable taxes may be charged in addition to the advertised price. Additional WhatsApp, Meta, messaging, or third-party charges may apply depending on the services used. Invoices may be generated electronically through the platform. 7. Support Customer support is available through the support channels provided by ZAMFlow. Support availability and response times may vary depending on the subscription plan. Priority support may be provided for selected Professional or Enterprise plans. 8. Account Suspension and Termination ZAMFlow may suspend, restrict, or terminate an account for violations of these terms, applicable laws, WhatsApp or Meta policies, non-payment, spam, fraudulent activity, abusive behavior, unauthorized messaging, or activities that may harm ZAMFlow, its users, customers, or third-party platforms. 9. Contact Email: info@zamflow.com Phone: +91 89771 74365 ZAMFlow Hyderabad, Telangana, India